“I was starting to miss calls. You miss out on the customer because they end up going with someone else who does answer the phone.”
James Bonny
Owner, Bonny’s Self Storage
Read the video transcript
So I'm James Bonny, I'm the owner of Bonny’s Self Storage. I've been in the industry now for 13 years, we're now at six sites, soon to be a seventh.
As a business owner I was 24/7 taking calls. Obviously there's times where you're not available, you're in the gym, you're on holiday, you're in the shower and I was starting to miss calls. You miss out on the customer because they end up going with someone else who does answer the phone.
So one example the Alex AI helped me with was basically we had a customer who was stuck at a site, their app wasn't working. Alex then verified that customer via their phone number and a secure pin that he sent to them. Once they read that back to Alex, she then knew it was genuine, released the unit for them. That happened after midnight. However, Alex took care of that for me and kept the customer happy.
You can teach it and train it how you want it to act, how a member of your team would act. I would say definitely give it a go.
One AI employee, every sales channel
Name your AI
Pick the new member of your team.
Your AI wakes up in a secure virtual desktop
Only trusted teammates can tell it what to do so nothing is exposed to AI hackers.
Your AI researches your company
Your website, socials, prices, FAQs, and more.
You receive an introduction email from your AI
It introduces itself and asks what it still needs.
Connect your channels
Your AI learns any software you use, just give it access.
Train it with anything
Call transcripts, price lists, documents, whatever you have.
AI simulates 1,000 sales conversations
It rehearses objections and edge cases against itself.
You do final tweaks
Set your rules; every note applies instantly.
AI starts creating value
Redirect calls, WhatsApps and emails, within your hours or 24/7.
Your AI learns to use any software you use.
If a person can use it, your AI can too.
Frequently Asked Questions
Your AI employee feels like working with a human coworker that already has work experience. We help you setup access to your systems then it gets to work, and you can email / whatsapp / call it to ask it to do tasks or adjust its skills. No need to learn a whole new software, just talk to it in plain language.
Still comparing vendors? Read the guide to the best AI answering service for self storage.
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